Support - See all Parental Control & PIN results


Viewers in the West & South West
Viewers in the West & South West of England may need to retune after 9am on the 19th June 2019 to ensure they receive all available Freeview channels. More information   here
Parental Controls & PINs
  • You can choose your preference for adult channels in your guide...

  • It’s there to protect your wallet, but when you forget it, we know how frustrating that is. But don’t worry, your PIN can be reset...

  • Don’t worry, it happens to us all at some point. Time for plan b:

  • That’s an easy one. It’s...

  • Double trouble. It is unfortunate if you find yourself in this position but we do still have a way to help you...

  • When you first set up YouView you will be asked to setup a Parental PIN. This will help you take control of your Parental Control settings.

  • Better safe than sorry. And there’s no safer way to protect your children than with our parental controls. Here’s a walkthrough on how to set them up in a few quick steps:

  • Changing your PIN is easy. Keeping it from your kids is the hard part...

  • The security question is future proofing for your PIN. If you ever forget your PIN, you can answer your security question and we’ll let you change the PIN to something new. Let’s set yours up.

Get in touch

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