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Set Up
  • YouView boxes aren’t Wi-Fi enabled. They need a wired Ethernet connection to connect the internet, so that we can give you the best quality experience. We recommend using...

  • Your aerial is an important part of your set up. It brings you all your Freeview channels. Here’s some free information to help you get the best out of your aerial set up:

  • YouView is a connected service that uses the internet for most of our best features, like On Demand, scroll back TV or search. You can use YouView without an internet connection but...

  • This is a handy guide to help you with some of the technical terms you may hear us refer to in other guides or in your YouView box manual.

  • Everything you need to know about using powerline adapters:

  • Having trouble connecting your box to the internet during set up? Try these steps:

  • Need help setting up your box? Let us guide you through it with our set up video:

  • Need to retune your channels? Just follow these steps:

  • Your powerline adapters help you connect your router to your box over long distances. If they’re not working your box will be disconnected from the internet. Try these steps to reconnect:

  • We’re at our best when we’re connected to both your aerial and internet. If you aren’t able to use an aerial...

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