Fix for YVM5003

A Mobile App FAQ

No internet

We are phasing out support for the YouView mobile app with final support ending on the 31st March 2020. See how this affects you at: https://support.youview.com/mobile-app/

The YouView App requires an internet connection to display the TV schedule and programme information.


Please ensure that your mobile device is connected to the internet using a mobile data or Wi-Fi connection. You can check whether your device is connected to the internet by using the web browser on your mobile device (e.g. Safari or Chrome) to open a website.