Support - Fix for YVM5008

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Viewers in the West & South West
Viewers in the West & South West of England may need to retune after 9am on the 19th June 2019 to ensure they receive all available Freeview channels. More information   here
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Fix for YVM5008
No channels tuned
This message is displayed when there are no channels tuned on your box. To fix this, try a re-tune on your box:
  1. Bring up the menu with your remote
  2. Select Settings
  3. Go to the Signal & Connection area and select TV Channels
  4. Select Retune Channels

Give it a couple of minutes to retune and check to see if your signal is back to normal.
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