Fix for YVM5008

A Mobile App FAQ

No channels tuned

We are phasing out support for the YouView mobile app with final support ending on the 31st March 2020. See how this affects you at: https://support.youview.com/mobile-app/

This message is displayed when there are no channels tuned on your box. To fix this, try a re-tune on your box:

  1. Bring up the menu with your remote

  2. Select Settings

  3. Go to the Signal & Connection area and select TV Channels

  4. Select Retune Channels

Give it a couple of minutes to retune and check to see if your signal is back to normal.