Connect your device
The app will only mirror the channels in your guide if it is connected to your box.
Not connected? Let us help you with that.
Give us time
Once connected it may take up to 24 hours for the app to fully sync with your box channels. If you've waited more than 24 hours, then try the next step.
Retune your channels
A simple retune may do the trick:
Bring up the Main Menu
Select Channel Setup
Select Digital Setup
Select Digital Tuning
Select Digital Auto Tuning
Give it a couple of minutes to retune and check to see if your signal is back to normal. You can also manually tune your channels by choosing the Digital Manual Tuning option in the Digital Tuning section.
We didn’t think you’d end up here, but thanks for trying all the above steps. We’d suggest contacting your box provider for further help.