This part of the guide uses your internet to work properly. If you’re seeing the words ‘No information available’, it sounds like you’re disconnected from the internet. Let's check:
Check your internet connection by going to:
Press the Home button on your remote
Settings can be found via the cog at the top of the Menu.
Select Network & Internet
And choosing a Wifi or Ethernet connection.
These channels use your aerial to populate the now and next part of the guide. If you’re seeing the words ‘No information available’ it sounds like you have an aerial reception issue.
Try our steps for a weak or lost signal for help with this. You can also take a look at how to improve your signal.