A YouView Box Update

October 19th, 2017

BT software update 29.27.0

This update features a new and improved hide channels feature known as Edit channels, allowing you to personalise your guide experience.

What's new?

Hide and un-hide individual channels in your guide  
When in your Guide, pressing the Yellow button on your remote will allow you to Edit Channels. Simply highlight the channel/s you want to hide/unhide and press OK on your remote. Once complete select the onscreen Done button, or press the Yellow button to finish.

Hide channels from a particular category
You can now choose to hide channels from a specific category in the Guide. When in the Guide press the Blue button to choose a category, and the Yellow button to edit channels. You can then select channels to hide from the specific category.

Continue to next recording
When you've finished watching a recording, you can now press the OK button to immediately start the next recorded programme (if you have one available).

Playback bar timeout is quickerWhen changing channels the playback bar will timeout quicker so you can carry on watching your programme.

Other improvements

Improvements to the delete confirmation screen 
When you try to delete a programme or series from your recordings on MyTV, you will now see the programme or series name on screen before confirming you want to do so. If you are deleting a series the delete confirmation screen will now show 'Delete series' so you don't accidentally remove the wrong programme.

Please note: You will always see a screen asking you to confirm your choice before deleting a whole series.

Bug fixes

Minor bug fixes
A number of fixes have been included to improve performance.

Software versions

Manufacturer software: 29.27.0
Component software: 3.3.62

Latest software versions 

Compatible devices

This software version currently supports these box models:

  • DTR - T2100

  • DBT - T2200

  • DTR - T4000

Not sure which box model you have? We'll show you how to find out.

Important information

This is a phased software release therefore some boxes will receive this update before others.

BT Retail and Plusnet devices will receive this update at the end of this rollout.


Have some feedback on this update? 
Let us know on our community forum. We've set up a discussion thread specifically for this update.