Support - Humax Retail Software Update 31.56.10


Viewers in the West & South West
Viewers in the West & South West of England may need to retune after 9am on the 19th June 2019 to ensure they receive all available Freeview channels. More information   here
A YouView box update
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1st August 2018

This release introduces a new Start Again for BBC Programmes and Recent Searches features to Humax Retail T2000 devices. It also includes a number of improvements and bug fixes.
What's new? imageStart Again for BBC Programmes
Missed the start of a live BBC programme? Don't worry, if more than 2 minutes of the programme has past, we'll offer you the option 'Start again' (where available).

When you are watching a BBC channel, press OK to bring the playback bar up, then press and hold OK to start again in BBC iPlayer.

We'll show you a countdown in the playback bar so you know how long to hold OK for.

You can watch as far as back as up to 2 hours from the time you start again.

Start Again for BBC Programmes
Save time with Recent Searches
Search can be a quick way to find what you want to watch. We've now made it even quicker to find these programmes by introducing your Recent Searches underneath the search bar.

The next time you play a programme from search, we'll add it to your recent searches, ready for you to click and play next time.

Recent Searches
Quicker Playback Bar timeout for recordings
The next time you play a recording you'll notice we've made the 'playback bar' timeout quicker, so it doesn't get in the way of your full screen experience.

Quicker playback bar timeout
Clearer to see programme tiles
We've made it easier to see programme tiles by adding some space between them.

Clearer tiles
Bug FixesWe have fixed a number of bugs in this release including:
  • An issue with the recordings where the box would not perform a scheduled recording whilst in standby or when tuned to a different MUX resulting in a failed recording.
  • Occasional audio loss in a few areas including one which occurred when changing from BBC SD to BBC HD.
  • An issue with the Live Pause feature where skipping forward after a pause would take you back to live TV and rewinding would be capped at x2 speed.
software versions imageManufacturer software: 31.56.10
Component software: 3.5.102

Latest software versions 
Discussions imageThis software version currently supports these box models:
    • T2000
    Not sure which box model you have? We'll show you how to find out.
    Important information imageThis is a phased software release therefore some boxes will receive this update before others.
    Discussions imageHave some feedback on this update? 
    Let us know on our community forum. We've set up a discussion thread specifically for this update.
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