A YouView Box Update

August 21st, 2019

Humax retail software update 32.32.10 / 3.6.124

This Humax retail software update includes a bug fix for scheduled recordings not appearing in the Scheduled Recordings section of MyTV.

Bug fixes

We have fixed an issue where scheduled recordings would disappear from the Scheduled Recordings page of MyTV.

A recent change in the UI meant caused a side effect of the UI rejecting the whole list of scheduled recordings and failing to display them.

From the user side, this meant that despite setting up recordings and they’d be marked as set to record in the guide, no recordings would be displayed in the Scheduled Recordings section of MyTV. This was not an issue with the recordings themselves; the recording request would go through and the recording would take place successfully.

This update includes a fix for audio loss after fast-forwarding some recordings.

Software versions

Manufacturer software: 32.32.10
Component software: 3.6.124

Latest software versions 

Compatible devices

This software version currently supports these box models:

  • T2000

Not sure which box model you have? We'll show you how to find out.

Important information

This is a phased software release therefore some boxes will receive this update before others.

BT Retail and Plusnet devices will receive this update at the end of this rollout.


Have some feedback on this update? 
Let us know on our community forum. We've set up a discussion thread specifically for this update.