Useful Contacts

Having trouble? Here are a list of useful contacts.

Content providers

BT TV Subscription customers 0800 111 4567 BT Broadband Only customers 0808 100 6116	Lines open 24 hours, 365 days Lines open Mon - Fri: 9am - 5:30pm Sat: 9am - 2pm	Website BT TV Support
Call 0345 172 0088	Lines open Mon - Sun: 8am - 8pm	Website TalkTalk TV support
Call 0345 140 0200	Lines open Mon - Sun: 7.30am - 10pm	Website Plusnet TV support
Call –––	Lines open –––	Website iPlayer support Sounds support
Call 0844 881 4150 0344 881 4150	Lines open Mon - Sun: 9am - 9pm	Email ITV Email
Call 0345 076 0191	Lines open Mon - Fri: 9am - 9pm Sat - Sun: 10am - 7pm Public holidays: 10am - 7pm	Email All4 Contact form
Call 0208 612 7700 0345 705 0505	Lines open Mon - Thurs: 9am - 6pm Fri: 9am - 5pm	Email Channel 5 Email
Call –––	Lines open –––	Website UKTV contact us
Call 0208 612 7700 0345 705 0505	Lines open Mon - Thurs: 9am - 6pm Fri: 9am - 5pm	Email Milkshake Email
Call –––	Lines open –––	Websites NowTV Help articles NowTV Community
Call 0370 600 4141	Lines open 9am - 10pm	Website/Email S4C Website S4C Email
Call 0141 300 3704	Lines open Mon - Fri: 10am - 2pm	Email STV Email
Call 0800 096 6379	Lines open 24 hours	Websites Netflix Website Netflix Help
Call –––	Lines open –––	Email Sony Kids Email
Call –––	Lines open –––	Website Amazon Prime Video Support
Call –––	Email –––	Website/Email Ketchup TV Email
Call –––	Lines open –––	Website/Email Sports Channel Network Email
Call –––	Email –––	Website/Email Planet Knowledge Email
Call 03301232448	Lines open Mon - Sun: 8am - 11pm	Email BritBox Email
Call –––	Lines open –––	Website/Contact CBS Reality CBS Reality Contact form CBS Justice CBS Justice Contact form CBS Drama CBS Drama Contact form Horror Bites Horror Bites Contact form

Box & TV service providers

If your box or TV service is provided from BT, TalkTalk or Plusnet, they will provide the full support you need.

To find out who provides your service, check the logo on the top left hand side in your Main Menu.

BT TV Subscription
customers
0800 111 4567

BT Broadband Only
customers
0808 100 6116

Lines open
24 hours, 365 days

Lines open
Mon - Fri: 9am - 5:30pm
Sat: 9am - 2pm

Website
BT TV Support

Call
0345 172 0088

Lines open
Mon - Sun: 8am - 8pm

Website
TalkTalk TV support

Call
0345 140 0200

Lines open
Mon - Sun: 7.30am - 10pm

Website
Plusnet TV support

Broadband providers

Call 0800 111 4567	Lines open 24 hours, 365 days	Website BT Broadband Support
Call 0345 172 0088	Lines open Mon - Sun: 8am - 8pm	Website TalkTalk Support
Call 0345 140 0200	Lines open Mon - Sun: 7.30am - 10pm	Website Plusnet TV support

Manufacturers

Call 0344 318 8800	Lines open Mon - Fri: 9am - 5.30pm Except Bank Holidays	Email Humax Email
Call 0800 088 6700	Lines open Mon - Fri: 9am - 9pm Sat: 9am - 5pm Except Bank Holidays	Website –––
Call 0207 365 2810	Lines open Mon - Fri: 9am - 6pm	Website Sony Website

Engineer bodies

	Call 0330 1000 239	Lines open Mon - Fri: 8am - 9pm Sat: 8am -6pm	Website QubeGB Website
	Call 0333 920 7770	Lines open –––––	Website TSG Website

Digital Signal Specialists

	Call 0808 1313 800	Lines open Mon-Sat: 8am - 6pm	Website at800 Website
	Call 0808 100 0288	Lines open Mon - Fri: 9am - 6pm Sat: 9am - 5pm	Website Freeview support