YouView Terms of Use - Part 2: Privacy and Cookies Policy

A YouView Box FAQ



Like any internet-connected device, we and our service and content providers collect certain information from you and your YouView device when you access the YouView Service (as defined in the product Terms of Use).  Most of the information we and our service and content providers collect is purely technical in nature and relates only to your use of the YouView Service on your YouView device.

This information does not enable us or our service and content providers to identify you as an individual (except as described at section 6.6 of this Privacy & Cookies Policy and unless you voluntarily provide your personal contact details to us when, for example, contacting us for technical support reasons), but does enable us to maintain, personalise and improve the YouView Service (in each case as described below).  The information that our content providers collect will be governed by their own privacy practices.

This Privacy & Cookies Policy explains what information we collect from you and your YouView device and what we do with this information, including with whom it is shared and how it is stored.  It also explains how you can contact us if you have any questions or concerns, and your rights in respect of the information we collect.

Please read this privacy policy carefully to understand how we handle your Personal Data (including Personal Data of others who use your YouView device). Personal Data means any information relating to an identifiable individual.

By accessing or using your YouView Service and/or using any of the services that we provide to you, you confirm that (a) you have read and understood the entirety of this privacy policy, (b) where we require your consent in order to use your Personal Data, you are providing your consent as specifically set out in this privacy policy, and (c) you have and will draw it to the attention of other users of your YouView device (such as family members).

Return to YouView Terms of Use- Part 1: Terms and Conditions

Last updated: November 2018