We’ve added a handy shortcut button on your remote to easily turn on/off audio description. Just press the AD button on your remote to toggle audio description on or off.

Alternatively you can turn off audio description from the settings menu. 

1. Bring up the menu with your remote

2. Select Settings*

3. Scroll down to the Accessibility & Language area and select Audio Description

4. Select Audio Description

5. Select your preferred setting

6. Select Done

Not all programmes have audio description available. Look out for the [AD] icon on the programme information screen of a TV programme or On Demand programme.

*Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. You can get to the cog by pressing Up after opening the Main Menu. If you have the new Home Screen, you can access settings by pressing Up and then right after opening the home screen.

We also let you adjust the volume of your audio description in the settings menu.

1. Bring up the menu with your remote

2. Select Settings*

3. Scroll down to the Accessibility & Language area and select Audio Description

4. Select Volume

5. Select your preferred setting

6. Select Done

*Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. You can get to the cog by pressing Up after opening the Main Menu. If you have the new Home Screen, you can access settings by pressing Up and then right after opening the home screen.