Check your settings
- Open the Menu
- Select Settings*
- From Accessibility & language select Appearance
- Select Channel logos and change this to On
- Select Done
*Settings can be found via the cog in the top right corner of the Menu. You can get to the cog by pressing Up and right after opening the Menu.
Check your box is connected to the internet
Check your box has a stable connection to the internet. You can check this on your box through the steps below.
If you have a wired connection:
- Open the Menu
- Select Settings*
- Select Broadband Connection
- If it says your box is not connected select Edit connection and then Auto connect
*Settings can be found via the cog in the top right corner of the Menu. You can get to the cog by pressing Up and right after opening the Menu.
Further help
All logos are provided by the content providers. If you see some channel logos missing, please contact your box provider.