A YouView Box Update

June 19th, 2018

BT Software Release 31.24.0 / 3.5.68

This update brings the new player, Amazon Prime Video to BT T2100 & T2200 devices and bug fixes.

T4000 devices will receive the bug updates but Amazon Prime Video will launch in the near future.

Amazon Prime Video offers thousands of popular movies and TV shows on demand. Users can also buy/rent content and access subscription streaming services.

What's new?

Amazon Prime Video Player

You can access the Prime Video player from the Players section of Players & Apps. Amazon Prime Video content can also be found and launched through the Search Feature

YouView search The Grand Tour results

Once in the player, users can search for content, rent or buy movies, create a watch list, and browse the different categories

Amazon Video Player home page
Betas series detail page in Amazon Video Player
Lego Movie overview page in Amazon Video Player

Bug fixes

We have fixed a number of bugs in this release including:

  • An issue with the Live Pause feature where skipping forward after a pause would take you back to live TV and rewinding would be capped at x2 speed.

  • The playback bar showing the wrong programme title and time-buffer information if the channel had not been changed for a long period of time.

Software versions

Manufacturer software: 31.24.0
Component software: 3.5.68

Latest software versions 

Compatible devices

This software version currently supports these box models:

  • DTR- T2100

  • DTR- T4000

Not sure which box model you have? We'll show you how to find out.

Important information

This is a phased software release therefore some boxes will receive this update before others.


Have some feedback on this update? 
Let us know on our community forum. We've set up a discussion thread specifically for this update.