A YouView Box Update

November 28th, 2017

BT software update 29.36.0

This update includes a number of bug fixes to improve performance.

Bug fixes

Minor bug fixes
The 'Players & Apps could not be updated' message would incorrectly appear when attempting to manually update through the Settings menu has now been fixed.

A bug where the TV would not automatically switch to the YouView HDMI port when the box was turned on has been resolved.

Software versions

Manufacturer software: 29.36.0
Component software: 3.3.82

Latest software versions 

Compatible devices

This software version currently supports these box models:

  • DTR - T2100

  • DBT - T2200

  • DTR - T4000

Not sure which box model you have? We'll show you how to find out.

Important information

This is a phased software release therefore some boxes will receive this update before others.

BT Retail and Plusnet devices will receive this update at the end of this rollout.


Have some feedback on this update? 
Let us know on our community forum. We've set up a discussion thread specifically for this update.