A YouView Box Update

October 17th, 2022

BT Software Update - Visual Guide On Demand

This is a software update for BT TV Box Pro devices which adds Visual Guide On Demand.

What's New

What’s On Demand

When watching Live TV, the Visual Guide will open when you press up, down, left, right on your remote.

Once opened, if you press the right button > again on your remote you will be able to see what’s “On Next” and what’s “On Demand.”

You can browse through what is available on demand from channels that offer on demand services by moving up and down

Up to 3 “On Demand” tiles will be shown per channel, however, some channels do not offer on demand content.

The “On Demand” tiles are refreshed daily.

If you click OK on an “On Demand” tile, it will play the programme.

Pressing the record button will add the programme to your Watch List

Pressing the info button will show you a synopsis of the programme and option to view more episodes.

Compatible Devices

This software version currently supports these box models:

  • RTIW387 - BT TV Box Pro

Not sure which box model you have? We'll show you how to find out.

Software versions

Manufacturer software: 0.6.124
Component software: 4.0.246

Latest software versions 

Important information

This is a phased software release therefore some boxes will receive this update before others.


Have some feedback on this device and update? 
Let us know on our community forum. We've set up a discussion thread specifically for this update.