If your remote isn’t working properly, please see Sony’s support article: How to troubleshoot a remote control that quits working or does not work properly.
How can we help you?
Or see our site map 1 Service Alert
High pressure could affect reception across parts of the UK Wednesday 15th - Sunday 19th January 2025
Viewers could see some disruption to their TV reception from Wednesday the 15th to Sunday 19th January 2025. This is due to high pressure which could disrupt the TV signals.
This may cause YVM302 errors on YouView devices. If you are affected by this, please don't retune your box until the high pressure system has passed, as this can sometimes make the problem worse.
TV & Remote
YouView on Sony
Finding your Sony TV model
What model is my Sony TV?
Get in touch
Need more help? Visit our full contacts page here