Support - Box start up is slow

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Box start up is slow
Is your box a little slow off the mark? Then it could be because of the standby mode you’re using.
  1. Why is the start up slow?
    When your box goes into standby, it stays ready in the background for a short time before going into what we call ‘Deep Sleep’. This turns off a few things in the box and saves you energy. When you turn your box on from deep sleep, it needs a little extra time to get everything ready for you.
  2. Changing the standby mode
    We recommend using Smart Standby. This mode gives you the best of both worlds, quick starts up during the day and energy saving at night. Want to know more about Smart Standby?

    You can change the standby mode to one that suits you best:
     
    Select which version of YouView you're using to show the steps:
     
    This is the NEW YouView menu. If your menu looks like this, follow these steps:
     
    1. Bring up the menu with the Y or YouView button on your remote
    2. Select Settings
    3. Scroll down to the Box Management area and select Power & standby
    4. Select Standby mode
    5. Select your preferred mode

     
    This is the ORIGINAL YouView menu. If your menu looks like this, follow these steps:
     
    1. Bring up the menu with the Y or YouView button on your remote
    2. Select Settings and go to Device Management 
    3. Select Standby Mode
    4. Select your preferred mode
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