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Box and Remote

YouView Box

  1. Your TalkTalk TV Hub requires the latest software to ensure it's performing at its best and has the latest features available. You can see the current software version and manually check for an update in your Settings menu. You'll need to be connected to the internet via Wi-Fi or Ethernet cable to complete any software updates: 1. Press the Home button on your remote 2. Settings can be found via the cog at the top of the Menu. 3. Select Device Preferences 4. Select About 5. Select Release to view the current software version or Select System Update and your TV Hub will automatically check for any new software updates. Select Check for updates if you want to manually check again.

  2. Resetting your TalkTalk TV Hub to factory settings can help fix some issues. If your box has frozen and requires a restart, you should power off your TV box (via the wall socket) and wait for a few minutes before switching it back on again.

  3. Using Maintenance Mode

    Maintenance mode is used to recover your box when something has gone wrong with it. You can restore your box back to its factory settings, letting you start again from a clean slate.

  4. Using smart standby

    Offering you the best of both worlds. Fast start ups during the day and energy saving at night. For everything you need to know about Smart Standby read this page:

  5. Box keeps going into standby

    We always conscious about the amount of energy we use. That’s why we have an automatic standby mode. If you’ve been inactive for a certain amount of time, we’ll give you a nudge and say your box is about to go into standby. You can...

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