Support - Checking your box model

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Checking your box model
Need to know which box model you have? Just follow these steps:
Select which version of YouView you're using to show the steps:
 
This is the NEW YouView menu. If your menu looks like this, follow these steps:
 
  1. Bring up the menu with the Y or YouView button on your remote
  2. Select Settings
  3. Go to the Information & Reset  area and select Device Information

If you're not able to get into settings, check the back or bottom of the box for a label. It should tell you your Model.
This is the ORIGINAL YouView menu. If your menu looks like this, follow these steps:
 
  1. Bring up the menu with the Y or YouView button on your remote
  2. Select Settings and go to System Information
  3. Select Device Information

If you're not able to get into settings, check the back or bottom of the box for a label. It should tell you your Model.
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