Support - Checking your box model


Checking your box model
Need to know which box model you have? Just follow these steps:
If you're unsure what box model you have, go through the following steps:
  1. Bring up the menu with your remote
  2. Select Settings
  3. Go to the Information & Reset  area and select Device Information

If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box.
Was this helpful?

Get in touch

Need more help? Visit our full contacts page here