Support - Checking your box model

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Picture Break Up
We are aware of a band of high atmospheric pressure sitting over Wales, the south west and parts of southern England which may cause increased volumes of YVM302s and picture break up.  
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Checking your box model
Need to know which box model you have? Just follow these steps:
If you're unsure what box model you have, go through the following steps:
 
  1. Bring up the menu with your remote
  2. Select Settings
  3. Go to the Information & Reset  area and select Device Information

If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box.
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