Broadband data allowance

A YouView Box FAQ

Understanding how using YouView will affect your data allowance is important. Here’s some information you might find useful:

YouView is a connected service that requires the internet to use many of its features.

First things first, how did you get YouView?
 

With a TV subscription from a broadband provider
  1. Depending on your provider, using YouView may not contribute towards your allowance. Contact your broadband provider directly to find out about their broadband data policy.

 

Without a TV subscription from a broadband provider
  1. If you have a data allowance, using YouView may contribute towards your usage, like any other internet service. Please check with your broadband provider.



Your broadband provider should be able to help you track your data usage. Visit their website or call them directly to find out.

As a rule of thumb watching one hour of Standard Definition (SD) On Demand uses about 1GB of data. High Definition (HD) On Demand uses approximately twice as much.