On 3rd November 2023, Netflix will be launching a new subscription tier, Basic with ads. This new tier is incompatible with Humax and Huawei devices. To continue watching Netflix on these devices you will need to be on the 'Basic' plan or higher. More information on Netflix's plans and pricing can be found here.

If you are affected and wish to watch Netflix on this new subscription tier on a set top box, consider upgrading to a newer box via your box provider. For more information visit Netflix.com.