Failed recordings

A YouView Box FAQ

We know how disappointing a failed recording is. We can’t do anything to bring it back but we can help you prevent it from happening again.

We are aware of an issue where Huawei devices are failing to record on ITV, Channel 4 and Channel 5 SD channels. To help reduce the chance of recordings failing, we recommend remaining tuned to these channels when recordings are starting.

Alternatively, recording on HD versions of these channels is unaffected.