Missing channels on Sony TV
If you’re missing Freeview channels from your Sony guide, it’s likely to be a result of a signal issue. Try these steps and we’ll see if we can recover your missing channel(s):
Viewers could see some disruption to their TV reception from Wednesday the 15th to Sunday 19th January 2025. This is due to high pressure which could disrupt the TV signals.
This may cause YVM302 errors on YouView devices. If you are affected by this, please don't retune your box until the high pressure system has passed, as this can sometimes make the problem worse.
If you’re missing Freeview channels from your Sony guide, it’s likely to be a result of a signal issue. Try these steps and we’ll see if we can recover your missing channel(s):
Need to retune your channels on your Sony TV? Just follow these steps:
Does your Android homescreen look like this?
If your TV is compatible with this feature, you can hide channels from the guide using our edit channel feature:
The guide is your one stop shop for all your channels. You can see what’s on now, what’s on in the next 7 days and even what’s been on in the last 7 days. Let’s show you what you can do:
The Mini Guide is a great way to browse what’s on while still watching Live TV in the background.
This is usually a tell-tale sign that your Sony TV is disconnected from the internet. Give these steps a try and we’ll see if we can connect you:
Need more help? Visit our full contacts page here