Humax Retail Remote
Press and hold the TV and RED coloured button (not the record button) at the same time for five seconds. The TV button can be found at the top of the remote control.
The ‘TV’ and ‘PVR’ buttons flash red three times
BT / Plusnet Remotes
Press and hold the AD, SUB and BT Player buttons at the same time for five seconds
The blue light will flash three times. Release the buttons and the light will blink three times again
Press and hold the AD, SUB and BT Player buttons at the same time for five seconds
The blue light will flash three times. Release the buttons and the light will blink three times again
Press and hold the AD, SUB and Power buttons at the same time for five seconds
The blue light will flash three times. Release the buttons and the light will flash three times again
Press and hold the AD, SUB and Power buttons at the same time for five seconds
The blue light will flash three times. Release the buttons and the light will blink three times again
TalkTalk Remotes
Press and hold the OK and Red Power buttons at the same time until the TalkTalk button flashes twice
Press 977. Your remote is now reset
Press and hold the 1 and 6 buttons at the same time for 3 seconds. The light above the TV Power button will light up red
Press 981. The red light will flash twice to confirm the remote has been reset
Press and hold the 1 and 6 buttons at the same time for 3 seconds. The light above the TV Power button will light up red
Press 981. The red light will flash twice to confirm the remote has been reset
Further help
If your remote isn’t working as it should, check this guide and follow the steps to see if it resolves the issue.
If you are using a different brand of remote to the one provided with the YouView box and you are encountering issues with it, please contact the remote’s manufacturer.
If you need further assistance, please contact your box provider, internet service provider (if it is BT or TalkTalk) or drop a message on our community forum and you will receive the help you need.