What is happening?
Following a decision by Ofcom to make more bandwidth available for mobile data, and after discussions with channels impacted, the transmitter operator Arqiva has chosen to stop transmitting services on some specific airwaves.
Unfortunately, this means some +1 and HD TV services will be closing. Given the nature of these channels, viewers won’t lose access to any specific content, and can continue watching main channels and access content via on demand services such as All4 and My5.
What do I need to do?
You will need to retune on the 22nd June 2020 in order to continue receiving channels; you may see a YVM302 error code on screen when trying to view the affected channels.
Instructions on how to retune your device can be found here.
Which channels are affected?
The following channels will be making changes to the way they are broadcast on 22nd June 2020. You will need to retune your TV to continue watching these channels.
- Shopping Quarter
- BBC Four HD
- CBeebies HD
- QVC HD
- QVC Beauty
- Quest HD
- FreeSports
- NOW 80s
- PBS America +1
- Forces TV
- Together +1
- CBS Drama
The above services will be available temporarily from channel 780 onward until 25 June 2020 except for CBeebies HD which will be available temporarily from channel 209, also until 25 June 2020.
The following channels will cease broadcasting from Monday 22 June 2020:
- Channel 4 +1 HD
- 4Seven HD
- TJC HD
- 5Star +1
- 5USA +1
- CBS Reality +1
- CBS Justice +1
Viewers can still watch on:
- Channel 4 HD / Channel 4 +1
- 4Seven
- TJC
- 5Star
- 5USA
- CBS Reality
- CBS Justice
Or on catch up services.
Further help
Please see Freeview's service status page for more information.
If you can’t see your Freeview channels after doing a retune please get in touch with the Freeview Advice Line on 0808 100 0288 for help (you can also visit freeview.co.uk/tvchanges for support information).