Retune your channels

A YouView Box FAQ

Need to retune your channels? Just follow these steps:

Bring up the menu with your remote

  1. Select Settings*

  2. From Signal & Connection select TV Channels

  3. Select Retune Channels

It can take a couple minutes to tune. Don't worry, we'll let you know when we're done.

Please note that it is not possible to manually retune the box.

If you've retuned and your signal is still on the low side, have a look through the steps in our How to improve your signal article. 

If you have any trouble with retuning your YouView box or you've lost some channels, please contact your box providerinternet service provider (if it is BT, TalkTalk or Plusnet) or drop a message on our community forum and you will receive the help you need. 

*Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. You can get to the cog by pressing Up after opening the Main Menu.