Subscription channels use your internet, so if you have a broadband connection issue, you could run into trouble watching them. These steps could help:

With YouView you can tune in to a selection of the UK’s finest radio stations. All you need is...

Enrich your TV with pixel perfect HD channels. All you need is coverage in your area, a good signal from your aerial and a HDTV. You can check which Freeview HD channels are...

The edit channels feature is available in the guide.

If you’re missing Freeview channels from your guide, it’s likely to be a result of a signal issue. Try these steps and we’ll see if we can recover your missing channel(s):

Looks like we’re not getting enough signal from your aerial at the moment. Try these steps and we’ll see if we can help strengthen your signal:

You can choose your preference for adult channels in your guide:

On the 19th August 2020 you may notice problems viewing some of your Freeview channels if you live on the Isle of Man and Lake District areas. Read on to find out a bit more about what’s happening:

On the 12th August 2020 you may notice problems viewing some of your Freeview channels if you live in the North West and Wales. Read on to find out a bit more about what’s happening:

From 22nd June 2020 changes are being made to the way some channels are currently broadcast.

On the 12th March 2020 you may notice problems viewing some of your Freeview channels if you live in the North East Yorkshire region. Read on to find out a bit more about what’s happening:

On the 4th March 2020 you may notice problems viewing some of your Freeview channels if you live in the affected areas. Read on to find out a bit more about what’s happening:

On the 20th February you may notice problems viewing some of your BBC SD Freeview channels if you live in the North West. Read on to find out a bit more about what’s happening:

On the 12th February 2020 you may notice problems viewing some of your Freeview channels if you live in the affected areas. Read on to find out a bit more about what’s happening:

On the 5th February 2020 you may notice problems viewing some of your Freeview channels if you live in the affected areas. Read on to find out a bit more about what’s happening:

On the 27th November 2019 you may notice problems viewing some of your Freeview channels if you live in the affected areas. Read on to find out a bit more about what’s happening:

On the 13th November 2019 you may notice problems viewing some of your Freeview channels if you live in the affected areas. Read on to find out a bit more about what’s happening:

On the 23rd October 2019 you may notice problems viewing some of your Freeview channels if you live in the affected areas. Read on to find out a bit more about what’s happening:

On the 16th October 2019 you may notice problems viewing some of your Freeview channels if you live in the affected areas. Read on to find out a bit more about what’s happening:

On the 12th September 2019 you may notice problems viewing some of your BBC SD Freeview channels if you live in the County Durham area. Read on to find out a bit more about what’s happening:

This is usually a tell-tale sign that you’re disconnected from the internet. Give these steps a try and we’ll see if we can connect you:

It doesn’t happen often but when it does it can be distracting. Try these steps and we’ll see if we can line up the picture and sound:

On the 4th September 2019 you may notice problems viewing some of your Freeview channels if you live in Scotland or Northern Ireland. Read on to find out a bit more about what’s happening:

On the 22nd August 2019 you may notice problems viewing some of your BBC SD Freeview channels if you live in Dover. Read on to find out a bit more about what’s happening:

On the 14th August 2019 you may notice problems viewing some of your Freeview channels if you live in Scotland. Read on to find out a bit more about what’s happening:

On the 31st July 2019 you may notice problems viewing some of your Freeview channels if you live in Cumbria, south west Scotland or the south Lakes. Read on to find out a bit more about what’s happening:

On the 17th July 2019 you may notice problems viewing some of your Freeview channels if you live in Wales. Read on to find out a bit more about what’s happening:

On the 17th July 2019 you may notice problems viewing some of your Freeview channels if you live in Wales. Read on to find out a bit more about what’s happening:

Your subscription channels use your internet, so if your channel is breaking up it could be an issue with your broadband connection...