Set up parental controls
Here’s a walkthrough on how to set up parental controls in a few quick steps:
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High pressure could affect reception across parts of the UK Wednesday 15th - Sunday 19th January 2025
Viewers could see some disruption to their TV reception from Wednesday the 15th to Sunday 19th January 2025. This is due to high pressure which could disrupt the TV signals.
This may cause YVM302 errors on YouView devices. If you are affected by this, please don't retune your box until the high pressure system has passed, as this can sometimes make the problem worse.
Parental Controls & PIN
YouView Box
Using your PIN
When you first set up YouView you will be asked to set up a Parental PIN. This will help you take control of your Parental Control settings.
1. Press the Home button on your TV Hub remote 2. Settings can be found via the cog at the top of the Menu. 3. Select TV settings 4. Select Change Parental Control PIN 5. Enter your Pin (default is 1234) 6. Select New Parental PIN 7. Enter a new PIN 8. Re-enter your new PIN 9. Press Back to return to the main menu
If you want to protect your family from inappropriate content there are two places you can set parental controls. 1. Press the Home button on your TV Hub remote 2. Settings can be found via the cog at the top of the Menu. 3. Select TV settings 4. Select Restrict Channels & Content 5. Enter your Pin (default is 1234) 6. There are two options and you need to press OK on your remote to toggle the options on/off: a. Hide Adult Content will block all adult channels & categories b. Restrict Rated Programmes, if this is selected then a specific age rating range can be chosen (blocking PG & Over, 12 and Over, 15 and over or 18) If you wish to remove the Parental Controls follow the same steps but deselect the relevant option(s)
Set up your security question
The security question is future proofing for your PIN.
Changing your PIN is easy. Keeping it from your kids is the hard part:
Forgotten parental PIN & security question
It is unfortunate if you find yourself in this position but we do still have a way to help you...
Forgotten your parental PIN
Don’t worry, it happens to us all at some point. Time for plan b:
What is the default Parental PIN?
Forgotten your Parental PIN?
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