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High pressure could affect reception across parts of the UK Wednesday 15th - Sunday 19th January 2025

Viewers could see some disruption to their TV reception from Wednesday the 15th to Sunday 19th January 2025. This is due to high pressure which could disrupt the TV signals.

This may cause YVM302 errors on YouView devices. If you are affected by this, please don't retune your box until the high pressure system has passed, as this can sometimes make the problem worse.

Error Messages

YouView Box

  3. When you try to play an HD programme, it requires authentication from your TV and YouView box. This is known as High Definition Content Protection (or HDCP). If this cannot be enabled at the time you may see this error code on screen.

  6. Looks like we’re not getting enough broadband speed from your router to show a good picture. Try these steps and we’ll see if we can help it pick up the pace:

  7. This means the connection to the internet channel hasn't been successful. Try these steps:

  13. Fix for YVM104

    It looks like your box won’t load that service at the moment. Don't worry we know some steps that might help:

  17. It looks like your box won’t load that service at the moment. Don't worry we know some steps that might help:

  18. We were not able to load the image or information on your box on this occasion. Here are a few steps you can go through to try and fix it:

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YouView Support: v1.2.1