Fix for YVM302

Looks like we’re not getting enough signal from your aerial at the moment.  A fire at the Bilsdale transmitter is currently disrupting Freeview services in the North East of England. Users tuned to this transmitter may find that they have no signal and are unable to watch TV. Service should be restored once the issue has been resolved.

Fix for YVM305

Fix for YVM401

Fix for YVM900

Fix for YVM210

Fix for YVM501

Fix for YVM104

Fix for YVM102

Fix for YVM606

Fix for YVM912

Fix for YVM751

Fix for YVM105

It looks like your box won’t load that service at the moment. Don't worry we know some steps that might help:

Fix for YVM607

When you try to play an HD programme, it requires authentication from your TV and YouView box. This is known as High Definition Content Protection (or HDCP). If this cannot be enabled at the time you may see this error code on screen. See if these steps can help:

Fix for YVM503

We were not able to load the image or information on your box on this occasion. Here are a few steps you can go through to try and fix it:

Fix for IPC6023

Looks like we’re not getting enough broadband speed from your router to show a good picture. Try these steps and we’ll see if we can help it pick up the pace:

Fix for IPC6024

Fix for IPC6011

This means the connection to the internet channel hasn't been successful. Try these steps:

Fix for IPC6016

Fix for YVM106

Fix for YVM502

Fix for YVM211