Fix for YVM900
Service unavailable
Service unavailable
Guide preview not available
Looks like we’re not getting enough signal from your aerial at the moment.
Sorry, you can’t record on this device
Apps unavailable
It looks like your box won’t load that service at the moment. Don't worry we know some steps that might help:
Broadband connection unavailable
HDMI connection required to watch this programme
Postcode not recognised
We can’t reset your box
It looks like your box won’t load that service at the moment. Don't worry we know some steps that might help:
When you try to play an HD programme, it requires authentication from your TV and YouView box. This is known as High Definition Content Protection (or HDCP). If this cannot be enabled at the time you may see this error code on screen. See if these steps can help:
We were not able to load the image or information on your box on this occasion. Here are a few steps you can go through to try and fix it:
Looks like we’re not getting enough broadband speed from your router to show a good picture. Try these steps and we’ll see if we can help it pick up the pace:
Channel unavailable
This means the connection to the internet channel hasn't been successful. Try these steps:
TV channels unavailable
Channel unavailable
Unable to launch red button service
TV service unavailable
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